Shipping Policy
Last Updated: [10/01/2026]
1. Shipping Scope
I ship all orders personally from Auburn, WA. This policy covers:
New product shipments
Returns & exchanges
Replacement items
2. Shipping Carriers
Primary: USPS Priority Mail (tracked)
Expedited: UPS Ground
Local Pickup: Available by appointment (contact after ordering)
3. Processing Timelines
🕒 Standard Orders:
Orders placed before 2 PM PST Mon-Fri ship same day
Weekend/holiday orders ship next business day
Custom items ship per product page estimate
4. Shipping Costs (Continental US)
Order Value | Standard Shipping | Expedited |
|---|---|---|
Under $50 | $4.99 | +$8 |
$50+ | FREE | +$8 |
Alaska/Hawaii: Flat $14.99 via USPS Priority
International: Currently unavailable
5. Delivery Timeframes
Contiguous US: 2-5 business days
West Coast: 1-3 business days
AK/HI: 7-14 business days
📦 Signature required for orders over $200
6. Special Handling
Fragile Items: Extra padding at no charge
High-Value Items: Signature confirmation required
🔋 Battery restrictions apply per USPS regulations
7. Return Shipping Responsibility
Scenario | Who Pays |
|---|---|
My error (wrong/damaged item) | I cover both ways |
Change of mind | You pay return shipping |
Undeliverable (wrong address) | You pay reshipping |
8. Important Disclaimers
Apartment Deliveries: May require pickup from leasing office
Weather Delays: Common Nov-Feb in Pacific Northwest
Lost Packages: Contact me within 5 days of tracking inactivity
9. Contact & Returns Address
Maker Muse
28705 34th Ave S, Apt F302
Auburn, WA 98001-1034
📞 +1 (810) 710-9312
📧 support@makermuse.online